Designed and Made in UAE

Privacy Policy

Effective Date: 8/3/26

At CLINCH, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Company Name (if applicable)

Order Information

  • Products purchased

  • Order history

  • Payment method

  • Delivery preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or newsletters (only if you have opted in)

3. Payment Information

CLINCH does not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers. We recommend reviewing the privacy policies of those providers for more information about how they handle your payment data.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor traffic

  • Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and courier companies

  • Website hosting providers

  • Marketing and analytics services

  • Legal or regulatory authorities when required by law

These third parties are only permitted to use your information to provide services on our behalf.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to certain processing activities

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

CLINCH

📧 Email: sales@clinch.ae

📱 WhatsApp: +971563322522

📍 Location: United Arab Emirates

By using the CLINCH website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.